Start typing and press Enter to search

0

FAQs – Indulge. Enjoy. Repeat. – Skincare Made Simple.

General Question/FAQs

Discover the Power of Solivs Intensive Oat Lotion

FAQs – When it comes to achieving deeply hydrated and soothed skin, the answer lies in the simplicity of nature. Solivs Intensive Oat Lotion is a skincare essential, combining the time-tested benefits of oats with rich, nourishing ingredients to give your skin the care it deserves. Let’s explore how this luxurious lotion can transform your skincare routine.

 

Why Oats Are a Skincare Essential

  1. Natural Soothing Properties:
    Oats are packed with beta-glucans, which calm irritation, redness, and inflammation. Whether you’re dealing with dryness, eczema, or sensitive skin, oat-based skincare offers instant comfort.

  2. Deep Hydration:
    Colloidal oatmeal, a finely milled form of oats, forms a protective barrier that locks in moisture. It ensures long-lasting hydration, keeping your skin soft and smooth throughout the day.

  3. Gentle for All Skin Types:
    Unlike harsh chemicals, oats are hypoallergenic, making them perfect for even the most delicate skin. They restore your skin’s natural balance without causing irritation.

  4. Rich in Antioxidants:
    Oats contain antioxidants that protect against environmental damage and help repair your skin’s natural barrier, leaving it healthier and more resilient.

 

Solivs Intensive oat lotion for FAQs

What Makes Solivs Intensive Oat Lotion Special?

At Solivs, we’ve elevated the humble oat into a luxurious skincare product. Our Intensive Oat Lotion is crafted with:

  • Colloidal Oatmeal: To soothe and calm skin.
  • Shea Butter: A rich emollient that deeply nourishes and restores hydration.
  • Glycerine: A great moisturizer that provides a cooling and refreshing sensation.
  • Vitamin E: To protect and repair skin from environmental stressors.

This perfect blend of ingredients ensures that your skin is not just hydrated but also protected and rejuvenated.

How to Use Solivs Intensive Oat Lotion

Daily Hydration: Apply generously to clean.

Youtube channel

FAQs: Simply email your query & we’ll happily tackle your questions to your needs.

You will receive an email confirming that your order has been shipped, from which you can then track its delivery progress. You can also do this by going to My Account. Go to Recent Orders > View Order > Track Your Order.

If you have chosen our UK Standard delivery option, you can track your package via secured mail until it is with Royal Mail for final delivery. Once your order is with Royal Mail, you should expect to receive it within 3-7 business days.

For all other Standard delivery options, your package will be fully trackable, initially via Trakpak. Then, when your parcel is received by your local postal service, it will be updated with a Local Tracking Number, so you can monitor the progress of your order.
To check if your order was successful, sign in to My Account. Go to ‘Order History’ to see if the order is listed.
 
You should receive confirmation of your order by email upon completion. However, there are a number of reasons why you may not have received this:
If you’ve made a mistake when submitting your email address.
If the email was blocked by your spam filter (check your ‘Junk’ folder).
If your browser timed-out or the internet dropped at the payment stage.
If you’re concerned, please contact our Customer Care team who’ll be happy to help you resolve any issues.
 
Should you need to make any changes to your order, our team will need to action this before your order is shipped. Please get in touch as soon as possible.
 
We will do our best to amend your order as requested but, please be aware that we aim to ship orders as swiftly as possible and therefore cannot guarantee your changes will be able to be made.
Please be aware that we are unable to remove an unwanted item, if you wish to amend your billing/delivery details you need to cancel/re-submit your order with the altered information.
We advise you test products before use.
 
We may ask you to return the product for inspection, and we’ll happily issue a refund for any item that proves faulty. 
 
We will however do our best to deal with any issues as efficiently as possible. We want you to be happy with your Solivs Beauty buys!

To change your password, use the forgotten password link or contact our team who will be happy to help.

If you’re having difficulty signing in to your account, you may have entered your email address and/or password incorrectly. If you have checked this and you still can’t log in, please use the forgotten password link to regain access to your account. Should this be unsuccessful, please contact our team who will be happy to help you.

Unhappy with your purchase? We provide a 28 day returns period.

Packaging still intact. You will have to pay for returns. Once product is received, a refund will be made into your means of payment.

Free home delivery on all orders over £75.00 (UK)

We dont have live support now but will do in the near future. Please send us a messagel and we will get back to you asap

Start typing and press Enter to search

View more
Shopping Cart

No products in the cart.

0
0
0£0.00