Who we are
Solivs Beauty Box
Our website address is: www.Solivs.com
What personal data we collect and why we collect it
Comments
Solivs is committed to protecting your personal data and respecting your privacy.
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website solivs.com.
It also outlines your rights under the General Data Protection Regulation (GDPR).
If you have any questions or concerns, please contact us using the details provided at the end of this policy.
Privacy Policy
1. Information We Collect
We may collect the following types of personal data from you:
a. Personal Data You Provide Directly
- Contact Information: Name, email address, phone number, and address.
- Payment Details: Payment card details (processed securely through third-party payment providers).
- Account Information: Username and password if you create an account.
- Order Information: Details of products purchased and shipping information.
b. Data We Collect Automatically
- Technical Information: IP address, browser type, operating system, and device information.
- Usage Data: Pages visited, time spent on the site, and other interactions.
c. Cookies
We use cookies and similar tracking technologies to enhance your experience on our website. For more details, see our [Cookie Policy].
2. Legal Basis for Processing
Under GDPR, we process your personal data based on one or more of the following legal bases:
- Consent: When you agree to receive marketing communications or accept cookies.
- Contractual Necessity: To process your orders, payments, and deliver products.
- Legal Obligation: To comply with applicable laws and regulations.
- Legitimate Interests: To improve our website, secure our systems, and prevent fraud.
3. How We Use Your Data
We use your personal data for the following purposes:
- Processing and fulfilling your orders.
- Providing customer support and responding to inquiries.
- Sending updates about your orders or products (e.g., shipping notifications).
- Sending marketing emails and promotional offers (only with your consent).
- Analyzing site usage to improve our services.
- Complying with legal and regulatory requirements.
4. Data Sharing
We will never sell your personal data. However, we may share your data with:
- Service Providers: Third-party companies that help us with payment processing, shipping, and website hosting.
- Legal Authorities: When required to comply with legal obligations or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of our business.
5. Data Retention
We will retain your personal data only for as long as necessary to:
- Fulfill the purposes outlined in this Privacy Policy.
- Comply with legal, tax, or regulatory requirements.
- Resolve disputes and enforce agreements.
When the retention period expires, we will securely delete or anonymize your data.
6. Your GDPR Rights
Under GDPR, you have the following rights regarding your personal data:
a. Right to Access
You can request a copy of the personal data we hold about you.
b. Right to Rectification
You can request corrections to inaccurate or incomplete data.
c. Right to Erasure (“Right to Be Forgotten”)
You can request the deletion of your personal data, subject to legal or contractual obligations.
d. Right to Restriction
You can request that we limit the processing of your personal data in specific circumstances.
e. Right to Data Portability
You can request that we provide your data in a structured, machine-readable format or transfer it to another data controller.
f. Right to Object
You can object to the processing of your data for direct marketing or based on our legitimate interests.
g. Right to Withdraw Consent
If we process your data based on consent, you can withdraw it at any time.
To exercise your rights, please contact us at [insert contact email]. We may require verification of your identity before fulfilling your request.
7. Cross-Border Data Transfers
If you are accessing our Site from outside the UK, your data may be transferred to and processed in a country where data protection laws differ from your own. By using our Site, you consent to these transfers.
8. Data Security
We use technical, organizational, and physical safeguards to protect your personal data against unauthorized access, disclosure, or loss. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute protection.
9. Children’s Privacy
Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected data from a child, we will delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated “Effective Date.” Please review it regularly to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Solivs Beauty Box
Email: info@solivs.com